Frequently Asked Questions

EverythingB2C.in is a comprehensive B2C platform offering a wide range of products including office stationery, personal care items, cleaning supplies, home essentials, and more. We provide quality products at competitive prices with reliable delivery across India.

Placing an order is simple:

1. Browse our product categories and select the items you need
2. Add products to your cart
3. Review your cart and proceed to checkout
4. Enter your shipping details and payment information
5. Confirm your order

We accept various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, RuPay)
• Net Banking
• UPI Payments
• Digital Wallets
• Cash on Delivery (COD) - subject to availability

Delivery times vary by location:

• Metro cities: 2-3 business days
• Tier 2 cities: 3-5 business days
• Other locations: 5-7 business days

Delivery times may be extended during festivals or peak seasons.

Yes, we deliver to most locations across India. However, delivery to remote areas may take longer or may not be available. You can check delivery availability by entering your pincode during checkout.

Yes, once your order is dispatched, you will receive a tracking number via SMS and email. You can use this tracking number to monitor your order's progress on our website or the courier company's website.

We offer a 7-day return policy from the date of invoice. Products can be returned if:

• The product has not been used or altered
• The product is in original condition with tags
• You have the original invoice

Please note that we only provide refunds, not exchanges.

Refunds are typically processed within 5-7 business days after we receive and verify the returned product. The refund will be credited to the same payment method used for the original purchase.

You can cancel your order before it is dispatched from our warehouse. Once the order has been shipped, you cannot cancel it, but you can return the product after receiving it according to our return policy.

While you can browse our products without an account, creating an account allows you to:

• Save your shipping addresses
• Track your order history
• Save items to your wishlist
• Faster checkout process

Yes, we take your privacy and security seriously. We use SSL encryption to protect your personal and payment information. We never share your personal details with third parties without your consent.

We strive to provide accurate product images and descriptions. However, actual colors may vary slightly due to monitor settings. If you have any concerns about a product, please contact our customer support before placing your order.

If a product is out of stock, it will be marked as "Out of Stock" on the product page. You can sign up for notifications to be alerted when the product becomes available again.

Yes, we offer special pricing for bulk orders. Please contact our sales team at info@everythingb2c.in for bulk pricing and custom quotes.

You can reach our customer support team through:

• Email: info@everythingb2c.in
• Phone: +91 878 040 6230
• Business Hours: Monday to Saturday, 9:00 AM - 6:00 PM

For quality-related complaints, please contact the manufacturer's customer care number provided on the product packaging. For issues with our service or delivery, please contact our customer support team.